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Business Services Management

In today’s World, Digital Transformation is no longer a long term strategy of C-Level Executives but an immediate need without which they will be left behind in this turbulent and competitive business times. Business services are key and internal and external customers are ever demanding and need best experience to be delivered as its on social platforms. With cloud first strategy, not just for technological companies but also for other verticals in every organization are facing a massive challenge of maintaining complex applications in DevOps Environment, Hybrid cloud (On-Prem , Public Cloud) and Data generated from everywhere. We at MidwestIT Understand this complexity and provide following services which are based on AIOps , automated workflows and Robotic process automation . Our Framework and best practices around these areas help customer achieve Optimal availability and performance of business applications.

Reach out to our Sales representative to understand how we can work with you to find an optimal solution for your business and IT issues.

application tracking system

We offer Consulting , Implementation , training( from Certified professionals) and support services for following Market leading products

AIOps ( Artificial intelligence IT Operations)

Splunk / MoogSoft / BMC Software / Evolven / Elastic Search / Datadog / Zabbix /Solarwinds/ Nagios / Microfocus / Microsoft

Service Management

Servicenow / HP Service manager / BMC Healix / Symphony Summit / Manage Engine / Freshworks

RPA (Robotic Process Automation )

Ayehu , NetBrain , Blue Prism , Automation Anywhere, Jetpatch

APM ( Application performance monitoring )

Dynatrace / Appdynamics / New Relic / Scout / RiverBed

Software and Hardware Asset Management

Flexera ( Flexnet) / SNOW / Servicenow / Manageengine